Hi, I’m Susan

Hi, I’m Susan

I talk to people everyday who are scared…

Scared to launch their own business. Scared to move out of the U.S. Scared to start writing online. Scared to quit their job.

Those feelings are totally normal. Everyone feels them. I did too.

But your response to that fear is the important part. You’ve got two choices:

  • Are you not going to pursue your dreams because you don’t know what will happen?
  • Or are you going to make the leap because of the potential upside?

I did the latter. And I’ve never been happier.

Here are the 7 steps I followed to build my business to $300k in revenue in less than 2 years.

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1. Build your writing muscle

If you don’t enjoy writing, don’t start a writing business. It’s that simple.

But if you do, writing for fun and writing for business are two different animals.

Writing for fun is just that. It’s fun. You’re not required to

Copywriting and ghostwriting needs to drive an audience to a certain action. It needs to resonate. To evoke a response.

These are very different.

To start a business around your writing habit, you need to hone your writing muscles.

How?

Read.

Study different writing styles. Pay attention to what works and what doesn’t.

Practice.

Set aside time each day to write, even if it’s just 20 minutes. You’ll slowly feel this habit get easier and easier.

Get feedback.

Do not write in a vacuum. Again, your writing will need to get a response from your readers. So ask your peers, your family, your coworkers. Constructive criticism will help you get better.

Follow others.

Never in history have you had such great access to the world’s best writers. Sure, read a lot. But get on social media. Subscribe to a few newsletters. Watch YouTube videos. You’re surrounded by gold.

Everything on the internet starts as writing. Social media posts, movies, emails, short-form video, Twitter threads.

You’ll learn quickly what separates the good from the bad.

2. Find your niche (maybe)

NOTE: Nicheing isn’t totally necessary. In fact, I didn’t niche down right away. And I had success without narrowing down my target market. ¯\(ツ)

Nicheing down makes your sales and marketing much easier.

For example, want to target plumbers? Perfect. Then all your sales and marketing materials, all your social proof, all your website copy can target them.

Specializing in an industry or persona will make you more attractive to that crowd and in turn, turn you off to others. Which is okay!

The sweet spot – Make sure you can check these three boxes about your niche:

  • [ ] My target market needs writing services to drive demand
  • [ ] My target market’s industry is interesting to me
  • [ ] My target market can afford my services

3. Build a portfolio

Social proof is the most important part of your business’s growth.

As you talk with more sales prospects, you’ll learn all they want to know is whether …

  1. you’ve worked with people they know and/or respect
  2. and you’ve done what you said you can do.

That’s it.

So on your website and in your sales conversations, you need to prove …

  1. you’ve worked with people they know and/or respect
  2. and you’ve done what you said you can do.

So how do you do this?

Start a blog and publish your writing there. Share it on social media where your target market can see it. Start a newsletter too and regularly share what you’re working on.

Only if you’re struggling to find clients, offer free services in exchange for testimonials. This will help build trust with your target market.

Then organize all your best work and present it to new prospects. They’ll have a tough time turning you down if …

  1. you’ve worked with people they know and/or respect
  2. and you’ve done what you said you can do.
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4. Work on your personal brand

Business is personal. I don’t care what anyone says.

If your sales prospects don’t trust you or enjoy your company, you’re not going to last.

Work on your interpersonal skills. Be a good communicator. Ethics are your north star.

As I said in the previous section about social proof, share your work. Your personal brand is will help you stand out in a crowded writing market.

  • Create a professional website and social media presence — This is where potential clients will find you.
  • Use a unique voice and style — Be yourself! Clients want to hire someone with a cool perspective and personality. Yeah, you’ve got to deliver on your promise. But it’s a bonus if you’re fun to work with.
  • Network with other writers & industry peeps — There’s zero downside of getting out there and meeting other people. You’ll learn from them and create some lifelong relationships. Take my word for it, I didn’t do this enough in my first year of business.

All in all, your personal brand should document your progress. Build in public.

5. Set fair rates & create smart products

Here comes the business side of things. It’s time to talk money.

Stagnation is the enemy. Learning the business side of writing is critical if you want to truly be free.

Freelancers ask me a lot what a fair rate is. Three lessons here:

  • Stop thinking in terms of time.
  • Never charge hourly rates.
  • Don’t undervalue your work.

Don’t think about it this way: One article takes me two hours to write and edit. I’ll charge my clients an arbitrary rate of $50/hour. So $100 in total.

Think about it this way: I wrote an article that will generate 1 customer for my client this month. Each customer is worth $5000 of lifetime value to my client. I’ll charge $500 (10% of that LTV).

The goal is to be free, right?

You can’t be free by continuing to trade your time for money like in a traditional 9-5 job. You have to scale your business to give you more time, your most precious resource.

I see so many young entrepreneurs selling themselves short when they could be making a lot more than they are.

Next, build retainer deals to work with your clients on a recurring basis instead of individual projects. This is where the real money begins.

If you constantly have to search for new customers, you’re on a never-ending circuit of despair. Lock your clients into a monthly retainer and forget the hamster wheel.

And offer different service tiers to cater to different needs. Some of your clients will want even more from you after you prove you’re good at what you do.

Allow them the opportunity to upgrade.

For example, this is what I offer my clients:

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6. Cold approach

The best marketing strategy is no strategy at all. If you perform well enough for your clients, they will refer you to others in the industry who need your services.

Boom! You didn’t even have to lift a finger.

To make referrals easy on your clients, do these 3 things:

  • Have a functioning website (a simple landing page works)
  • Offer a referral bonus to your clients
  • Be able to prove your results

But it usually takes a while to get to this stage in your business.

If you need more clients, you will not receive if you don’t ask.

So that means you’ve got to do some cold approaching. Reach out on social media. Email your target clients. Network with them in-person.

The world is truly abundant. There are so many people that need your help. You just need to find them.

7. Be the best at customer service

To make yourself referrable (is that a word?), you have to provide world-class customer service. I’m convinced this skill will make or break your business.

Here are a few things I’ve learned in the first two years of running my writing business:

  • Meet deadlines. High quality work is one thing. But if you can’t provide it in the period you promised, you can forget this business altogether.
  • Overcommunicate everything. Update regularly. Don’t assume your clients understand everything that’s in your head. When in doubt, blurt it out.
  • Ask for feedback. You’re not going to get a gold star on your first try. You need to be open to feedback and criticism. You’re here to serve them.

Yes, writers can make a living in 2023.

Discipline, my friend. That’s what it takes. Follow these 7 steps, and you’ll make $300k in your first 2 years of business just like me – or faster.

Reach out over email or on Twitter and let me know how it’s going. I respond to every single message.

Kelly Thompson

Kelly Thompson is a trusted advisor and litigator who greatly enjoys the “people” aspect of practicing law. She brings a passion for learning her clients’ businesses and backgrounds to every case. Kelly works to understand what motivates her clients and what they want to achieve. This approach helps Kelly to create strategies and to offer thorough and dependable guidance. Kelly has had an exciting and varied career that includes many years litigating in a regional law firm, managing litigation as in-house counsel for a global Fortune 500 corporation, and serving as in-house counsel, Privacy Officer, and compliance director for a prominent healthcare organization. Kelly also clerked for the Late Honorable Larry J. McKinney of the United States District Court for the Southern District of Indiana.

Kelly has appeared in state and federal courts, as well as mediation rooms, all over the United States, representing both plaintiffs and defendants. Her clients have included small businesses and corporate giants alike. Kelly is experienced in advising and litigating in the intellectual property, life sciences and healthcare spaces. She possesses deep experience navigating the Health Insurance Portability and Accessibility Act (HIPAA) for her clients, and also has extensive experience in data privacy and protection. Kelly also served for a time as a Deputy Attorney General for the State of Indiana, practicing administrative law as the attorney for many state agencies.

  • Member of the Indiana State Bar Association, the Health Lawyers Association and the Health Care Compliance Association

  • Education: Indiana University Robert H. McKinney School of Law, cum laude; Bachelor of Arts in Journalism, Indiana University

  • Licensed to practice in Indiana

  • Admitted in the United States District Courts of the State of Indiana, and the Seventh Circuit Court of Appeals

Amelia Lafont

Amy Lafont is a dynamic attorney focused on business law and education law. Amy is a second-career attorney, thanks to Hurricane Katrina. Previously, as a Project Manager, she completed a major environmental remediation and historic restoration industrial redevelopment project on the Mississippi Riverfront in New Orleans. She has professional training, experience, and certificates in small business management, construction methods, and conflict resolution/mediation. As an attorney, Amy is a vigilant, pragmatic, efficient, ethical, and decisive litigator and advocate for her clients. She is solutions-oriented and direct.

As Of Counsel with PLG, Amy supports the team and clients in a variety of ways. She helps to quickly and accurately secure the information needed to meet each client’s unique situation. Amy also reviews contracts; conducts legal research; drafts corporate and legal documents; and develops and implements our strategic plans to achieve our clients’ goals.

  • Education: University of Arkansas William H. Bowen School of Law; Bachelor of Arts in Philosophy, University of Arkansas; Master of Public Service, UA Clinton School of Public Service; also studied economics at Loyola University New Orleans
  • Licensed to practice in the state of Arkansas
  • Admitted in the United States District Courts of the State of Arkansas

Czarina Taylor

Litigation Paralegal

Czarina is a seasoned litigation paralegal with over seven years of experience in diverse legal areas including intellectual property, debt collection, criminal defense, personal injury, and family law. Since obtaining her Bachelor of Science degree in Pre-Law from Liberty University, she has honed her knowledge of legal procedures and case management systems. Czarina plays a pivotal role in supporting PLG’s attorneys and clients alike.

Throughout her career, she’s enhanced her skills in legal research, case management, and client communication, ensuring that each client receives the utmost attention and support. She brings patience and precision to her work as a paralegal.

In addition to her professional and personal pursuits, Czarina is a military spouse and a dedicated mother of three children. She embodies resilience and adaptability, navigating the challenges of relocations and family life with grace and determination.

With a passion for law, a flair for creativity, and a steadfast commitment to her family, Czarina exemplifies dependability and strength in her personal and professional endeavors.

Amy Parker

Administrative Assistant

Highly organized and detail oriented, Amy meticulously manages our client communications and secure filing systems. Amy schedules our meetings and keeps our operations running smoothly.

At the core of Amy’s work is her passion for helping others. With nearly 20 years in healthcare and hospital settings, she combines inherent compassion and distinct problem-solving dexterity to ensure that all our work delivers the utmost in client satisfaction.

Anne Ricchiuto

Anne Ricchiuto is an accomplished first-chair litigator with nearly two decades of work in commercial litigation, dispute resolution and client counseling. Anne’s extensive experience includes a lengthy tenure at an AmLaw 100 firm, as well as consulting for a Fortune 1000 public company, resulting in unique insights into achieving effective outside counsel relationships.

  • Four-Time Best Lawyers in America for Commercial Litigation
  • Education: Juris Doctor, Indiana University Robert H. McKinney School of Law, summa cum laude; Bachelor of Science in Journalism, Northwestern University
  • Licensed to practice in Indiana
  • Admitted in the United States District Courts of the State of Indiana, the Western District of Michigan, and the Sixth and Seventh Circuit Courts of Appeals

Alana Fernandez

With more than a decade of experience in intellectual property law, Alana has applied her expertise in areas including patents, trademarks, copyrights, licensing, and related litigation. Alana has worked with clients across the spectrum of business sizes and structures, and spent many years in a large university system in the field of technology transfer.

  • Education: Juris Doctor, Louisiana State University Paul M. Hebert Law Center; Bachelor of Science in Biology, Minor in Chemistry
  • Licensed to practice in the state of Louisiana
  • Admitted before the United States District Courts of Louisiana, the United States Court of Appeals for the Fifth Circuit, and the United States Court of Appeals for the Federal Circuit
  • Registered to practice before the United States Patent and Trademark Office

Ashley Hodges

Ashley has more than a decade of experience as an attorney primarily focused on intellectual property, trademarks, contracts, estate planning, and sales and use tax.

At Peele Law Group, Ashley manages all aspects of clearance, protection, and maintenance of clients’ domestic and international trademark portfolios, including negotiations with various trademark offices to secure trademark registrations as well as disputes in front of the Trademark Trial and Appeal Board.

  • Education: Juris Doctor, University of Tulsa College of Law; Bachelor of Science in Elementary Education, Oklahoma State University; Master of Arts in Educational Leadership, Southern Nazarene University
  • Licensed to practice in the state of Oklahoma

Susan Kaspar

Trademark Paralegal and Operations Manager

Susan’s positive and energetic support is at the heart of Peele Law Group. With her Trademark Paralegal Certificate, Susan manages the firm’s docket and trademark portfolios. A business owner herself, Susan has worked for years in high-level office administration roles. Her client-focused approach supports and ensures seamless interactions with each of Peele Law Group’s clients.

Amie Peele Leake

Founding Partner

Amie Peele Leake is the founding partner of Peele Law Group. Amie has deep experience in branding, eCommerce, business, and advertising law. Applying skills gleaned from over 20 years at an AmLaw 100 firm, Amie has helped clients including multinational enterprises, Fortune 100 firms, marketing agencies, publishers, sports organizations, entrepreneurs, celebrities, and more.

Amie advises and advocates on a dynamic range of subjects, focused on our clients’ business goals, supported by legal and financial interests. She believes that legal should support the business, not the other way around. Amie’s passion is working with businesses where the PLG team can make an authentic and meaningful contribution to the client’s success.

Amie is also a certified civil mediator for all types of business matters. She also has a special focus on mediating intellectual property disputes.

Associations

  • Bronze Corporate Partner and Member, National Association of Women Business Owners, Indianapolis
  • Fellow, Indianapolis Bar Foundation
  • Fellow, and Former Director, American Intellectual Property Law Association
  • Board of Directors, MothersEsquire
  • Member, American Intellectual Property Bar Association (past board member)
  • Member, International Trademark Association
  • Member, American Bar Association
  • Member, Indiana State Bar Association
  • Member, Indianapolis Bar Association

Education

  • Juris Doctor, Emory University School of Law / Bachelor of Arts in Philosophy, Milsaps College; also studied foreign policy at American University
  • Licensed to practice in Indiana
  • Licensed to practice in New York* (accepted, pending final approval)
  • Admitted in the United States District Courts of the State of Indiana (Northern and Southern Districts), and the United States Supreme Court.

Accolades

  • Sports Business Journal, Power Player – Outside Counsel
  • U.S. Supreme Court amicus brief, Two-Time Attorney of Record
  • S. Jay Plager IP American Inn of Court, Master of the Bench
  • World Trademark Review, Four-Time WTR 1000